They are always so helpful and will spend all the time you need. I've even made friends with them outside the store. They are so welcoming
I went to this store to compare the LG6 and the S8. I was told there was a rebate promotion on the LG6. I purchased two phones because it was going to be a great deal. Low and behold the salesman did not understand the rebate promotion and I did not get it. I spoke with the manager Brandon, showed him what I had received from the salesman supporting what I had been told. He said he would see if there was anything he could do stating his salesman should not have given me the information he did. It took several weeks and follow up calls from me to be told there was nothing he could do. This store does not stand behind what their employees tell their customers. I will not be back to this store and would not recommend them.
Great customer service at this store! Thanks to Alex for helping me figure out my new phone and answering all my questions.
Came in there with tech issues and the reps their worked together to help me out. I really appreciate the effort they put in for me. 5 star service
my wife and I went to this Verizon store never knowing it was not a true Verizon, but anyway we ordered 3 phones but they weren't in stock so we had to order them this was on 7/4/17 was told they would be in on the 7/7/17 we get a text from Verizon I guess to pick up your order and enjoy your new phone. so we go to the store and guess what? the guy behind the counter said they were there but he can't give them to us cause they haven't been released and we would have to come back to get them REALLY come back like we have all the time in the world is to come back, so I called Verizon that's when we found out they are not a Verizon corporate store, the lady from Verizon called the store where the phone were shipped too and he the manager gave her a run around and never gave her a straight answer why the phone we ordered was not given to us. so with that said, if you want a true Verizon store ask if they are a corporate store or an outlet store. we will be picking up our phones today 7/9/17 I did call tcc about this matter, so hope they will see it my way the customers is always right and maybe bend over backwards to keep the customers happy not come back and pick them up. when I say I am going to do something for someone my word is my bond it will happen not say you will and don't make an effort to do what you said you would do Verizon Authorized Retailer, TCC,
Verizon Authorized Retailer Tcc is a US Electronics Store based in Elkhart, Indiana. Verizon Authorized Retailer Tcc is located at 305 Cr 6 E, Elkhart, IN 46514, USA.
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