Went to pay my direct tv bill. Had a problem with getting the machine to find my bill. An employee with the store was very help full and pulled up my information and solved my problem. Thanks
Every time I go there my problem is solved. The stag is very helpful, concerned, and all about making me the customer happy. I always very more than I go in there for because my initial problem costs less to fix than I always think.
I've probably went to this place 5 times and had 1 alright experience. Every other time has been a massive frustrating time waste. My latest experience has me to the point that I will never return to this location. The workers tend to be very lazy. They would rather cancel and re-enter orders that will make it easier on them but harder on the customer. If they don't know how to fix something that is "wrong in the system", they advise you to "wait a few days for charges to drop and try it again." I only spent 10 minutes in the store this time before they tapped out and said there was nothing they could do. This was after she called what I assume was the manager and he gave a 2 second response that sounded like "Yeah, I really don't know about that". After I walked out, I called ATT customer service and they had it all worked out and the phone shipping to me in 7 minutes. Take the extra time to hit the store up in the UP Mall or just do it online. All this place provides are "I don't knows" and runarounds. Seriously... it's bad.
Very courteous. Very helpful.
Took 1hr for quick fix too busy trying to sell me different plan and TV plan even after I said no repeatedly
At T is a US Electronics Store based in Elkhart, Indiana. At T is located at 2707 Cassopolis St, Elkhart, IN 46514, USA.
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