Such a shame we have very incompetent staff at this facility can't even communicate between them to make sure their patients are taken care of, told whoever i talked to that i would be late to my appointment to tell me when i got there that neither of my children could be seen when i had drove 2 hrs away to have my children get their shots and physical!
I've been going there for about a year. I have never seen the same doctor. My last visit was horrible. Very impersonal. Would not recommend to anyone. Matter of fact would recommend against. I will be searching for alternative care.
I always come with my husband. Aside from the long wait times, we are very pleased. We have had a couple of run ins with a doctor being not so nice doctor but since that had been resolved. The staff is nice and helpful. The medication nurse Leah has always been prompt and informative with his insurance covering certain medicines. I would only change wait times and a few more doctors on staff might help that. Otherwise it's a great facility. Thank you
They told us to come on this day called another day to have myself come which was the wrong date made us make another appointment. Never did anything about my sealants or how ever you spell it. Which caused cavities and it just kept adding up. So we went to this new place and they told me I had 8 cavities from the sealants. And the same thing happened to my sister.
I have been a patient of Heart City since 2009. When I did not have medical insurance, the cost was very affordable. Now that I have insurance, I still continue to get the great care the staff of Heart City offers. I refer many patients to your practice because 1) it is affordable and 2) you provide great medical care, and 3) many people that I refer to your clinic does not speak English and many of your staff can communicate with them.
I especially like to thank Jesseca Chatman for the wonderful work that she does in providing health insurance to individuals who do not have any. I feel blessed for having her come to The Window on a monthly basis to help our community. Great work Heart City!
Heart City Health is a US Health facility based in Elkhart, Indiana. Heart City Health is located at 236 Simpson Ave, Elkhart, IN 46516, USA.
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