Had an appt in early October for contacts. I was told it was going to take about 2-3 weeks to get the sample contacts in. After the 3rd week, I called only to find they were on back order. It's been about a month and half and still no contacts. Tired of waiting, I called and tried to get my prescription faxed over and was first told, it was going to be a couple hours. And when I mentioned I needed it faxed to another eye place, it was going to be all day and that it wouldn't get faxed until tomorrow probably. Funny I called customer service and explained what happened, and they said it would be about 30 minutes to get it faxed which is much better than all day.
Great people behind the counter, good people who help you check out and look at glasses and great doc! Oh and not to mention super good with kids also!!
I love coming here. they are always so friendly and take the Time to talk to you if you have any questions. it does not take a long time do them to see you either an plus your inside the mall so u can get some shopping done if u need to.
The staff are very nice and helpful. I always go here for my family's eye Care and products
Went in and didn't get acknowledged payed $200 for my sons glasses and a screw and a peice of the side fell off these are "Nike" brand. What kind of place doesn't send out glasses to get fixed?? We just bought these!! Crappy service and poor customer service very unhappy she didn't even try or wanted to be bothered with me.. no longer going there.. EVER again!!!
Dr Tavel Family Eye Care is a US Health facility based in Elkhart, Indiana. Dr Tavel Family Eye Care is located at 3701 S Main St, Elkhart, IN 46517, USA.
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