Order parts said they would be here on a certain date they didn’t come , I called for over a week before getting someone on the phone they told me another 4 weeks I asked for a refund and a week has gone by and not even a refund! I do not recommend buying anything from them!!!
Was able to speak to a real human once! Didnt know where our order was, couldnt find it, and would have to "get back to us". Never did. Was never able to speak to a person again, always voice mail. (This is with a calling rate of every other day for 2 months!!!)
We have disputed the charge with our bank and will be getting ALL our money back. DO NOT GO THROUGH THEM, THEYRE A SCAM!
I ordered a gallon of adhesive for rubberized roofing on 8/18 and was told they could ship on my FedEx number since FedEx is the only shipping company that delivers to this address. They're in Elkhart, IN and I'm in northern Michigan which is not that far away... it should have been here by 8/24 at the latest. I didn't receive the shipment and called back today 8/29; at first they couldn't find the order and then they said it couldn't be shipped out because the shipping Department couldn't use my FedEx number. This begs two questions: 1) why didn't I know that and inform me when they took the order 2) you have to believe they found this out pretty quickly why had they not contacted me 11 days later. I had a 10-day window to do this work so I just had to cancel the order and the work won't be done for several months more. Terrible service, can't trust them to execute -- don't order from these guys!!
This place deserves a rating of 0. I ordered a couch and after 2 months of getting the run around i cancelled my order. No call backs, order not delivered . No emails to let me know why it was not. I called and asked what was going on and was told some of my order was missing. Of course i had to call them to be told this. This place has a horrible!
***BUYER BEWARE***
I give this place 1 star and that is only because I can't give it zero. Customer service is non-present. I ordered a fantastic fan 1020 via the website after I called to be sure it was in stock. Waited a week, and the order did not ship. Website indicated waiting shipment. Tried calling multiple times to no avail. Only got an answering machine. Left messages, no return call. Left messages via their website messaging system. No response. I have no way to cancel the order other than to dispute the chargers since it has not shipped. If you look at their return policy, it appears they also do EBay so that is more than likely the reason your website order will just sit forever. I ended up disputing the charge on my credit card. I would not give this place another dry cent. Simply horrible.
I do not even know HOW this company is still in business. Ordered a $600+ exterior door for our party extension.
Rv Parts Nation is a US Car Dealer based in Elkhart, Indiana. Rv Parts Nation is located at 330 E Windsor Ave, Elkhart, IN 46514, USA.
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